Privacy Policy

Omoda Jaecoo Morphett Vale is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how Omoda Jaecoo Morphett Vale manages personal information. It is structured as follows:

1. Personal information Omoda Jaecoo Morphett Vale collects
2. Use and disclosure of personal information
3. Automated decision making
4. Cookies
5. Links to other websites
6. Marketing
7. Overseas transfers
8. Access and correction
9. Contacting Omoda Jaecoo Morphett Vale and complaints
10. Changes to Privacy Policy

1. Personal information Omoda Jaecoo Morphett Vale collects

The main types of personal information Omoda Jaecoo Morphett Vale collects and holds are:

• contact and identification information for individuals seeking to buy or sell vehicles with Omoda Jaecoo Morphett Valesuch as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
• vehicle and servicing details for Omoda Jaecoo Morphett Vale's customers including vehicle registration, vehicle purchase details, service appointment bookings;
• finance details for Omoda Jaecoo Morphett Vale's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
• contact details for individuals working for Omoda Jaecoo Morphett Vale's business partners and suppliers;
• information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
• other information provided by individuals while interacting with Omoda Jaecoo Morphett Vale.

Omoda Jaecoo Morphett Vale collects personal information in the course of running its business in a range of different ways, typically through:

• interactions with individuals (e.g. through any records Omoda Jaecoo Morphett Vale keeps of telephone calls, or emails received, or messages sent to Omoda Jaecoo Morphett Vale or posted on Omoda Jaecoo Morphett Vale's pages on social media);
• Omoda Jaecoo Morphett Vale's website;
• use of social media;
• employment applications;
• third party service providers; and
• provision of customer service and support.

Where practicable, Omoda Jaecoo Morphett Vale collects personal information in connection with running its business directly from the individual concerned. On occasion Omoda Jaecoo Morphett Vale may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

Omoda Jaecoo Morphett Vale stores personal information in electronic and paper form.

Omoda Jaecoo Morphett Vale uses and discloses personal information as follows:

• to source vehicles and sell them to Omoda Jaecoo Morphett Vale's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
• to manage arrangements with Omoda Jaecoo Morphett Vale's customers and prospective customers;
• to obtain products, services or information from Omoda Jaecoo Morphett Vale's suppliers;
• to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information Omoda Jaecoo Morphett Vale knows about them);
• to operate and manage Omoda Jaecoo Morphett Vale's website, social media and other communications and media channels;
• subject to applicable laws, to conduct marketing;
• for processing and assessing employment applications; and
• for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to Omoda Jaecoo Morphett Vale. For example, Omoda Jaecoo Morphett Vale may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. Omoda Jaecoo Morphett Vale also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

Omoda Jaecoo Morphett Valeuses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information Omoda Jaecoo Morphett Vale uses in the operation of the computer program is browsing history on Omoda Jaecoo Morphett Vale's websites, name, contact information, and other information you may input into Omoda Jaecoo Morphett Vale's websites. The level of human oversight Omoda Jaecoo Morphett Vale provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by Omoda Jaecoo Morphett Vale's staff.

4. Cookies

Omoda Jaecoo Morphett Valeuses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by Omoda Jaecoo Morphett Vale's web server. Omoda Jaecoo Morphett Valemay use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on Omoda Jaecoo Morphett Vale's platforms and those social media platforms. Omoda Jaecoo Morphett Vale's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of Omoda Jaecoo Morphett Vale's website.

5. Links to other websites

Omoda Jaecoo Morphett Vale's website may contain links to third party websites. Omoda Jaecoo Morphett Vale does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from Omoda Jaecoo Morphett Vale and do not wish to receive these communications from Omoda Jaecoo Morphett Vale in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to Omoda Jaecoo Morphett Vale.

7. Overseas transfers

Omoda Jaecoo Morphett Vale's website/s are hosted in Australia. On occasion, a third party service provider Omoda Jaecoo Morphett Vale engages or that Omoda Jaecoo Morphett Vale is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information Omoda Jaecoo Morphett Vale holds about them by contacting Omoda Jaecoo Morphett Vale during business hours on (08) 8172 6400 or via the contact page.

Omoda Jaecoo Morphett Vale may require an individual making a request to verify their identity before processing their request.

Omoda Jaecoo Morphett Vale will aim to respond to all requests promptly and within 30 days.

Omoda Jaecoo Morphett Vale may refuse a request where permitted or required by law. Omoda Jaecoo Morphett Vale will comply with any regulatory requirement to give reasons for its decision.

9. Contacting Omoda Jaecoo Morphett Vale and complaints

If you have any queries, concerns or complaints about how Omoda Jaecoo Morphett Vale handles your personal information please contact Omoda Jaecoo Morphett Vale during business hours on (08) 8172 6400 or via the contact page. Omoda Jaecoo Morphett Vale may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that Omoda Jaecoo Morphett Vale can understand the nature of your concern. In most cases, Omoda Jaecoo Morphett Vale will ask that you put your request in writing.

Omoda Jaecoo Morphett Vale takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by Omoda Jaecoo Morphett Vale's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

• Phone: (08) 8172 6400
• Mailing Address: 157 Main S Rd, Morphett Vale, SA, 5162

10. Changes to Privacy Policy

Omoda Jaecoo Morphett Vale may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.